FAQ: Difference between revisions
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[[de:FAQ]] | |||
[[fr:FAQ]] | |||
[[nl:FAQ]] | |||
Please note that the [[:fr:FAQ|french]] version is more complete. | |||
=== '''I have forgotten my Serial number / Activation Key''' === | === '''I have forgotten my Serial number / Activation Key''' === | ||
You can recover it from this page: https:// | You can recover it from this page: [https://support.lmsoft.com/keys-retriever?opt=getKeys https://support.lmsoft.com/keys-retriever] | ||
Simply enter you email and click the button | Simply enter you email and click the button | ||
=== I need to redownload my software === | === I need to redownload my software === | ||
You can enter your serial number and activation key to get the right installer for you here: https:// | You can enter your serial number and activation key to get the right installer for you here: [https://support.lmsoft.com/keys-retriever?opt=getDownload https://support.lmsoft.com/keys-retriever] | ||
=== How do I recover my username/password for my LMSOFT Web Hosting === | === How do I recover my username/password for my LMSOFT Web Hosting === | ||
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The username/password was sent by email when you hosting was created. | The username/password was sent by email when you hosting was created. | ||
If you have lost this information, you can get access by creating a new FTP account. See [[LMSOFT Web Solutions - Recover connection information]] | If you have lost this information, you can get access by creating a new FTP account. See [[LMSOFT Web Solutions - Recover connection information]] | ||
=== The display of Web Creator is broken after clicking on Preview === | |||
<s>This problem mainly occurs on new laptops. There are 2 solutions:</s> | |||
* <s>Either stop using the preview tab</s> | |||
* <s>Or change the screen setting, "scale" to 100%.</s> | |||
Fix: version 8.0.0.18 | |||
Latest revision as of 12:38, 8 May 2025
Please note that the french version is more complete.
I have forgotten my Serial number / Activation Key
You can recover it from this page: https://support.lmsoft.com/keys-retriever
Simply enter you email and click the button
I need to redownload my software
You can enter your serial number and activation key to get the right installer for you here: https://support.lmsoft.com/keys-retriever
How do I recover my username/password for my LMSOFT Web Hosting
The username/password was sent by email when you hosting was created. If you have lost this information, you can get access by creating a new FTP account. See LMSOFT Web Solutions - Recover connection information
The display of Web Creator is broken after clicking on Preview
This problem mainly occurs on new laptops. There are 2 solutions:
Either stop using the preview tabOr change the screen setting, "scale" to 100%.
Fix: version 8.0.0.18