FAQ

Please not that the french version is more complete.

I have forgotten my Serial number / Activation Key

You can recover it from this page: https://www.lmsite.net/helpcenter/recuperator.php

Simply enter you email and click the button

I need to redownload my software

You can enter your serial number and activation key to get the right installer for you here: https://www.lmsite.net/helpcenter/recuperator.php

Where is FTP Site Manager?

FTP Site Manager was not yet updated to support secured FTP connections. Web Creator 8 already have this support for uploading you site.

It will be available in 2024.

If you need to access your remote files, you can always use an other FTP Software like https://cyberduck.io/

How do I recover my username/password for my LMSOFT Web Hosting

The username/password was sent by email when you hosting was created. If you have lost this information, you can get access by creating a new FTP account. See LMSOFT Web Solutions - Recover connection information

The display of Web Creator is broken after clicking on Preview

This problem mainly occurs on new laptops. There are 2 solutions:

• Either stop using the preview tab
• Or change the screen setting, "scale" to 100%.